Your Automated Conversation Agent Meeting all Your Communication Needs
SuperBot is an AI-Powered Conversation Bot which smartly attends to all the queries of the online visitors in a highly efficient manner. Unlike other ChatBots it doesn’t only answer to specific keywords only but has been created in a way that it catches the intent of the query and reverts back accordingly. Built with the help of Machine Learning and Powerful NLU Algorithm it is capable of:
What All Can It Do For You?
Troubled with users coming down to your website but not converting as a lead? Then try SuperBot! Answer all their queries in real-time while saving them from the hassle of surfing so many pages and as well as collect their details during the chat only through In-Built Custom Forms.
If you want to do any type of survey among all your online visitors, just create your custom form or let us create the one for you and SuperBot will prompt the users visiting your website to take the survey. It could also pay calls, and ask the users about their opinions and collect their feedbacks.
Not only could the Bot answer queries, but is also capable of taking and scheduling appointments for your business. The users simply need to fill in their details and choose a preferable date and time in the chat window only.
Setting up a call centre or managing human agents to provide a 24×7 Support is difficult. Isn’t it? But, with SuperBot you could attend to all your visitors queries 24×7 and leading to a higher user satisfaction rate with all their queries answered instantly.
With SuperBot being able to be integrated with IVR calls,gives you the privilege to pay a call directly to your users and tell them about your products, services or collect their details for leads generation.
Why SuperBot Not Any Other Chat Agent?
Recent years have witnessed lots of technological advancements and a number of revolutionary products have emerged during this tenure. SuperBot is one such revolutionary product developed by us with lots of custom features and integrations, making it different from others.
The Bot has been developed in a way that it can be easily configured to be used by any organization or industry. We just need your company portfolio and rest of the training will be done by us.
MULTI- LINGUAL SUPPORT
In order to make SuperBot user friendly, it has been trained in a way that it could understand multiple languages including English, Hindi, Hinglish and is continuosly being trained to understand other regional languages.
HIGHER INTENT MATCHING AND UNDERSTANDING
Unlike Other ChatBots, it doesn’t only matches keywords and answers defined questions. Instead it catches the intent of the query asked in any format and replies accordingly.
VIRTUALLY UNLIMITED INTEGRATION WITH 3RD PARTY SYSTEM
The System has open API and is easily integrable with all the third-party systems be it CRMs, Payment Tracking, etc. without any restrictions on the number of systems integrated.
DO IT YOURSELF
You need to feed a specific set of questions and answers on your own and the Bot answers those limited set of questions only. So, the hassle of training the Bot is all yours.
ONLY UNI OR BI-LINGUAL SUPPORT
The ChatBots are generally able to provide support in English or one or the other languages which restricts its usage.
MATCHES KEYWORDS ONLY TO REPLY
Works on a defined set of keywords and replies to only those questions for which it could pick the keywords. Leading to loss of queries.
Generally the systems don’t have an open API or could be integrated with only limited sets of tools and websites.