Position title
Language Expert
Description
As a language expert, you will be responsible for bringing your knowledge of written and spoken language proficiency in Kannada language. We are looking for professionals only, who have an excellent command over the language and are willing to work in a robust environment.
Responsibilities
- Translate the current script of our voice agent in the best possible manner. So that the script
should sound when spoken, like a normal day-to-day conversation in that language, without
any grammatical or punctuation errors. - You will need to think and add the phrases, to train our AI agent to contemplate how one
query could be asked or a statement can be made. - Construct the workflow charts and diagrams; study business functions; gather information;
evaluate output requirements and formats. - Recommend controls by identifying problems; writing improved procedures
- Perform daily, weekend and monthly reviews and analyses of current processes using
operational metrics and reports. - Listen to the ongoing calls and identify the accuracy and error percentage on a day-to-day
basis. - Identify the errors in training or ASR and coordinate with the team to do regular fixes
Requirements
- Anyone with the language proficiency in this language can apply
- You should know Hindi or English as a second language to communicate and coordinate
with the team. - Ability to impact operations and effect change without being confrontational
- Detail Oriented, analytical and inquisitive
- Ability to work independently and with others
Job Benefits
- Vibrant & engaging work culture.
- Flexible working hours & leave policy.
- Performance-based rewards & incentives.
- Best place to learn, work & grow.
- Free coffee bar to keep the employees energetic.
Industry
IT
Job Location
34 – A,B,C, Tower – B1, Spaze i-Tech Park, Sector – 49, Sohna Road, Gurgaon, Haryana, India, 122018
Base Salary
Rs3.5 LPA-Rs5 LPA Per year
Date posted
April 16, 2025