QUEUELIVE is a Queue Management System which is used to effectively manage queues at any customer facing outlet, be it retail stores, banks, hospitals, educational Institutes, etc. In the eyes of your customers and your staff , automation of queue management creates a win-win situation by improved delivery time and benefits to both parties.
It is a Smart Centralised System which allows the managers to connect all their outlets/organisation with one centralised system and servers and thence allows them manage all the reporting, queues, delivery time of all from one central point.The key component of the system is a token issuing system, which generates tokens for customers based on the nature of interaction they wish to have. The staff calls on the next person in queue on push of a button and the token is flashed on a big screen. The queue traffic, customer numbers and peak periods in the branch can be precisely analyzed and evaluated with the help of business analyzers and reporting tools. In situations like where one outlet is over crowded or have an issue operating then with the help of the system the people’s queue could be transferred to other nearby outlets.
The ROI and success of any business depends upon the customer satisfaction and higher retention rate. Few of the major elements which plays an important role in assuring the same are Quality of the Service Provided, Customer Satisfaction, Quick or Less Delivery Time, etc. Queuelive helps the organisation in addressing few of the aforementioned leading to higher ROI and productivity contributing to the growth of the organization.
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I wanted to establish Tula’s as a brand in the Education Industry and knew that I needed to channel the power of the Internet to achieve this goal. The smart and creative team at PinnacleWorks has helped Tula’s Institute, establish itself as a successful name known among the masses, turning my vision into reality.
We were looking to refresh our website and online image to really reflect our true passion for providing quality education to the students. PinnacleWorks took time to really understand our model and market to strategically direct us on everything from design to content creation and lead generation. We look forward to continue working with them.
We use the services of PinnacleWorks, for external and internal projects from time to time. They are committed in delivering quality projects and customer satisfaction which is of utmost importance. Hope they continue meeting our expectations with their out of the box thinking and works.
I thank and appreciate the efforts made by PinnacleWorks in supporting and helping me for reaching out to masses using digital media platforms. My victory in 2017 Vidhan Sabha Elections has a share of the efforts made by PinnacleWorks.
I have known Ankit and Sarvagya from past 6 years. They have worked with me and my team on various projects when it came to technology. The technical consulting and services provided by them was incomparable. A major credit of our success goes to them. I highly recommend them to any firm.
I’d like to share how happily surprised I am with the professionalism, communication and the overall positive manner I experienced at PinnacleWorks. While I always expect to be treated well for service that I pay for, I am all too often underwhelmed with the services I receive. Cheers to team PinnacleWorks!